Transition to NDC and retail innovation: Conztanz and InteRES team up to manage it quickly and without friction
by Hélène Millet (Conztanz) & Alexander v. Bernstorff (InteRES) The airline industry sees consumer-oriented retailing capabilities as the way to go. The vision is clear. Outdated tools and procedures are to be modernised or eliminated step by step. But existing traditional channels and their underlying technology and processes will remain…